1. |
Defining delivery options
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2. |
Exploring the Outlook environment
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3. |
Using the Contacts folder to add, edit, and view contacts
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4. |
Addressing messages to multiple recipients, and using mail merge
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5. |
Setting up and using address books
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6. |
Customizing page setup, and printing messages
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7. |
Reading a read receipt
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8. |
Managing categories
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9. |
Setting up and using Search Folders
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10. |
Working with tasks
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11. |
Handling messages
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12. |
Creating, sending, reading, formatting, and checking spelling of messages
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13. |
Configuring different e-mail accounts
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14. |
Using the different help options
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15. |
Using and customizing Outlook Today
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16. |
Using the Folder List, the Advanced toolbar, and the Reading Pane
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17. |
Using the Navigation pane
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18. |
Flagging e-mail messages
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19. |
Working with meeting requests
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20. |
Replying to a message with voting buttons
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21. |
Adding voting buttons
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22. |
Defining, modifying, and using signatures
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23. |
Organizing the Inbox by using the Organize page, and filtering junk e-mail messages
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24. |
Creating, adding, moving, renaming, deleting, restoring, closing, and opening personal folders
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25. |
Discussing, scheduling, and using NetMeeting
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26. |
Creating and using distributions lists
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27. |
Reading and responding to meeting requests
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28. |
Interacting with the Internet
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29. |
Working with events
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30. |
Modifying appointments
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31. |
Working with appointments
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32. |
Tracking an assigned task
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33. |
Sending a task status report
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34. |
Accepting or declining a task request
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35. |
Assigning tasks
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36. |
Handling meeting responses
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