COURSE TITLE
BUSINESS WRITING THAT WORKS
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OVERVIEW  

We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action, the letter that says what a phone call can’t.
In business writing, the language is concrete, the point of view is clear and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing.
For those who must write as part of their job, being able to write well is a real career boost. Learn how to enhance your organizational profile and capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete and correct.

LEARNING OBJECTIVES  
  • To learn the value of good written communications
  • To make writing clear, concise, complete and correct
  • To learn how to proofread your work so you can feel confident it is clear, concise, complete and correct
  • To provide an opportunity to apply these skills in real work applications.
COURSE OUTLINE  

Day One

    1. Why Write?
    2. The 4 C’s of Written Communications
    3. Making Words Agree
    4. Active and Passive Voice
    5. Sentences and Sentence Types
    6. Readability Index
    7. The Fifth C
    8. Practical Language
    9. Inclusive Language

Day Two

    1. Sentence Construction
    2. Punctuation
    3. Writing Business Letters
      • Dissecting letters
      • Parts of a Business Letter
      • Types of Letters
    4. Reports
    5. Spelling and Proofreading
    6. Writing Memos
    7. E-Mail Etiquette
    8. Writing Challenges
METHODOLOGY  
  • Large group discussions and activities
  • Individual work and practice exercises
  • Small group discussion, practice exercises and activities
  • Examination, dissection and evaluation of selected writings
WHO SHOULD ATTEND  
  • All levels of staff who are interested in improving their business writing competency
PRE-REQUISITES

 

  • Completed pre-assignment
DURATION  
  • 2 Days
CLASS SIZE  
  • .6 – 20