| COURSE TITLE |
DEVELOPING HIGH-PERFORMANCE TEAMS |
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| OVERVIEW |
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Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been hundreds of studies demonstrating that human beings function better and learn better in groups. If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.
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| LEARNING OBJECTIVES |
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- Examine the work practices of high performing teams
- Create line of sight between what your team does and your organization’s business strategy
- Build teamwork by recognizing and tapping into the twelve characteristics of an effective team
- Promote trust and rapport by exploring your team player style and how it impacts on group dynamics
- Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team
- Develop five training steps to unleash team potential and develop team problem-solving and assessment skills
- Develop a model for successfully mentoring and coaching others.
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| COURSE OUTLINE |
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- Organizations Today
- Types of Teams
- Traditional Model
- Team Spirit Model
- Cutting Edge Model
- Task Force Model
- Cyber Team
- Defining Teams
- Developing Team Norms
- TORI
- Stages of Team Development
- Forming
- Storming
- Norming
- Performing
- Clear Purpose
- Informality
- Participation
- Listening
- Civilized Disagreements and Consensus
- Open Communication
- Objective
- Method
- Structure
- Feedback
- Pre-Assigment
- Clear Roles and Assignments
- Glenn Parker Team Survey
- Trust / Relationship Model
- Creativity
- Lateral Thinking
- Vertical Thinking
- Thinking Hats
- White
- Red
- Black
- Yellow
- Green
- Blue
- Team-Shaping Factors
- The Process of Effective Problem-Solving
- Find Out What's Wrong Before You Try to Fix Things
- Steps for Effective Problem-Solving
- Exploration
- Analysis
- Evaluation
- Other Problem-Solving Techniques
- Interventions
- Dealing with Hidden Agendas
- Resolving Conflict
- Resolving Internal Conflict
- SWOT Analysis
- Team Action Plans
- Individual Action Plans
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| METHODOLOGY |
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- Large
group discussions
- Individual
work and reflection
- Small
group discussion, exercises and activities
- Case
studies
- Simulations / Role Plays
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| WHO SHOULD ATTEND |
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- Team Leaders, Supervisors, Managers
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| PRE-REQUISITES |
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| DURATION |
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| CLASS SIZE |
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