| COURSE TITLE |
ESSENTIAL TRAINING SKILLS |
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| OVERVIEW |
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Training is vital to a learning organization and a cornerstone in the improvement process. It imparts the skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. Often employees are asked to train others without being given much understanding of what training is or how to do it well; hence, they are thrust into a difficult situation with little or no chance of being effective or successful. The results derived from staff training are too important to leave to chance. This workshop will equip managers, supervisors and new trainers with essential and practical training skills that will enable them to train with confidence and proficiency. The opportunity to practice these skills in a safe environment will be a key benefit of this training workshop.
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| LEARNING OBJECTIVES |
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- Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles
- Know how to write objectives and evaluate whether these objectives have been met at the end of a training session
- Develop an effective training style, using the training aids and techniques that are appropriate
- Understand the importance of an instruction guide to help a trainer prepare and deliver effectively and consistently
- Conduct a short group training session that incorporates these training concepts
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| COURSE OUTLINE |
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Special Note about this course: Come to this workshop with a topic or subject in mind, something you have been asked to do or want to do, as part of "on the job" training. It might even be a topic in which you have done some "training" but you feel you would like to do a better job of it.
During the course, you will refine the objectives of your training, develop a trainingn plan using several tools, discussed in the workshop, and deliver at least 15 minutes of training for your colleagues to observe and give you feedback.
This is a "safe house", not a panel sitting in judgement, so come prepared to give the trainig topic you've selected your best shot.
Day One
- Introduction / Course Overview
- Defining a Successful Training Program
- for Trainer
- for Employee
- for Employer
- Why Train?
- Principles of Adult Learning
- The Learning Process
- Four Basic Steps
- Elements of the Process
- Learning Styles
- Your Approach to Learning as a Trainer
- Learning Style Inventory
- The learning cycle and the Training Process
- Application
- Types of Trainers
- Trainer Type Inventory
- Four Types
Day Two
- Introspection Exercise
- Incorporation Exercise
- The Learning Cycle
- When is Training Necessary?
- The Training Process
- The Six Steps
- Define
- Plan
& Design
- Developing Objectives
- Factors & Influences
- Methods
- Learning Sequences
- Learning Steps
- Four Trainer Styles
Day Three
- Setting the Climate
- Common Errors in Training
- Mistakes / Solutions
- Stimulating a Readiness to Learn
- Facilitating Learning
- Inhibiting Learning
- The Four Step Plan for Job Instruction
- Specific Types of OTJ Training
- Characteristics of an Effective Trainer
- Dealing with Difficult Trainees
- Characteristics / Responses
- Visual aids
- Presentation Skills
- Training Techniques
- Delivery
- Presentations and Feedback
- Evaluations
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| METHODOLOGY |
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Large
group discussions
- Individual
work and reflection
- Small
group discussion, exercises and activities
- Case
studies
- Simulations / Practice sessions
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| WHO SHOULD ATTEND |
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- Team Leaders, Supervisors, Managers
- All employees who need to train others on-the-job
- New/Aspiring trainers, instructors, facilitators
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| PRE-REQUISITES |
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| DURATION |
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| CLASS SIZE |
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