The purpose of confined space training is to assist your company with accident prevention, illnesses and losses associated with confined space entry, work and exit/aggress or rescue

This course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.

This course looks at a variety of functions within Excel. Focus on the IF and Vlookup functions. Other functions covered are: text, statistical, mathematical, logical, financial and information.

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

Participants in this course learn how to get started with Dreamweaver. Concepts included working with documents, creating and enhancing web pages, designing a site, connecting pages, working with images, creating tables and uploading a site.

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

This workshop focuses on selling using a strategic relationship-building approach.

This course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced.

Explore the dynamics of teams and their members in this high energy workshop.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

Training the operator allows them to be more competent in the operation of the lift truck but reduce the risk of accidents within the workplace. Consists of a theoretical component and a practical operator evaluation.

This workshop includes a review of the classification system for dangerous goods, labelling and placarding systems, specific training requirements and a wide range of issues dealing with dangerous occurrences.

This workshop will take you through the steps required to close the sale, including proposal-writing, handling objections, dealing with difficult buyers, selling value, building trust and relationships.

A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

This workshop addresses the needs of individuals who need to formulate solid and confident decisions.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

Course includes hoisting and rigging, equipment/hazards, hoisting calculations, winching, cables, chains, boomers, slings, securing loads, equipment and hand signals.

This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team.

This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.

Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

This workshop helps Customer Service Representatives isolate customer needs and take ownership for their satisfaction.

'Participants will be trained in Occupational Health & Safety Act, Industrial Establishments (Regulations 851), and Section 42 Electrical Lockout and Sections 75 & 76 Maintenance & Repairs as required by the Occupational Health & Safety Act.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to.

This workshop includes a review of the classification system for dangerous goods, labelling and placarding systems, specific training requirements and a wide range of issues dealing with dangerous occurrences.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This course provides competency in working with objects and collections, ActiveX and VBA debugging tools and integrating Access with MS Office.

This workshop focuses on increasing attitudinal awareness and maintaining a positive perspective in the workplace.

This course looks at a variety of functions within Excel. Focus on the IF and Vlookup functions. Other functions covered are: text, statistical, mathematical, logical, financial and information.

This course provides competency in creating forms; working with form fields; enhancing, protecting and testing forms; using the Mail Merge tool to create form letters, labels and envelopes; and using advanced collaboration features.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Provides competency in creating reports from a database. Create list report, displaying data , grouping report data, building formulas, formatting reports, enhancing reports, creating and modifying pie charts and distributing data.

This course introduces how to get started using Flash MX, provides competency in creating shapes, working with colours, manipulating shapes and images, inserting text, using layers and an introduction to animation and templates.

This course provides competency in working with and enhancing web pages, creating hyperlinks, adding graphic features, creating tables and frames. Learn how to manage and publish webs and web pages.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

This course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

This workshop addresses the needs of individuals who assess data to make sound recommendations.

This course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

This course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

This course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting.

This workshop addresses the changing needs of the corporate world, focusing on mutually beneficial solutions.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

This course provides competency in occupational health and safety in the workplace, training, hazards and risks

This course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop is designed to equip you with knowledge, strategies and tools for dealing with conflict and adversity among your staff, so that issues can be resolved quickly and employees can shift their focus back to their job responsibilities.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This course provides competency in creating running totals, adding sub reports, cross-tabs, creating charts, report speed, dictionaries and reporting Excel data.

This course provides competency in working with layouts, vector graphics, colours and layer options. Participants learn how to use channels and masks, use filters, automating tasks and preparing graphics for print and Web.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

This workshop addresses the need for superior communication skills when serving customers on the phone.

This workshop will reassure you that you can handle most of those socially difficult moments, and perhaps give you that extra edge in areas that you'd never thought of before.

This workshop addresses the needs of individuals who need to formulate solid and confident decisions.

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

Provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

Provides competency in creating reports from a database. Create list report, displaying data , grouping report data, building formulas, formatting reports, enhancing reports, creating and modifying pie charts and distributing data.

This workshop focuses on increasing attitudinal awareness and maintaining a positive perspective in the workplace.

During this workshop, you will discuss everything , from hiring and managing your staff to controlling and managing your inventory. Compare manual and automated inventory systems, and the best way to handle shipping and receiving functions.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

This course provides competency in working with and enhancing web pages, creating hyperlinks, adding graphic features, creating tables and frames. Learn how to manage and publish webs and web pages.

This workshop will equip managers, supervisors and new trainers with essential and practical training skills that will enable them to train with confidence and proficiency.

This course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.

This workshop will it will familiarize you with the key concepts of finance and accounting, help you learn how to read financial statements, and help you prepare budgets with more confidence.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.

Provides competency in creating head content for a web page, introduces participants to style sheets. Work with forms, libraries, rollovers and behaviours. Work with layers and timelines and then test sites in target browsers.

This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

This course provides competency in working with tasks, scheduling tasks, managing resources, working with views and tables, filtering, grouping and sorting and finalizing the task plan.

This workshop addresses the changing needs of the corporate world, focusing on mutually beneficial solutions.

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.

This course expands on the concepts taught in level 1 and introduces tracking, analyzing and adjusting the plan, formatting, reporting, multiple projects and communication.

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.

This course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

This course provides direction on how to get started in the Photoshop environment. Providing competency in working with images, selections and manipulation of layers, creating images and modifying photographs.

This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.

This course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.

Participants in this course learn how to get started with Dreamweaver. Concepts included working with documents, creating and enhancing web pages, designing a site, connecting pages, working with images, creating tables and uploading a site.

This workshop will equip managers, supervisors and new trainers with essential and practical training skills that will enable them to train with confidence and proficiency.

This course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

Understand legislation regarding working at height, identify potential fall hazards, and appropriate selection, use and limitations of various types of fall protection or fall arrest equipment. Practical demonstration of harness inspection and donning.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

This course introduces how to get started using Flash MX, provides competency in creating shapes, working with colours, manipulating shapes and images, inserting text, using layers and an introduction to animation and templates.

This course is designed for supervisors and managers who wish to optimize the performance of their workgroup.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

Provides competency in creating head content for a web page, introduces participants to style sheets. Work with forms, libraries, rollovers and behaviours. Work with layers and timelines and then test sites in target browsers.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

This course expands on the concepts taught in level 1 and introduces tracking, analyzing and adjusting the plan, formatting, reporting, multiple projects and communication.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.

This workshop focuses on selling using a strategic relationship-building approach.

This course provides competency in working with objects and collections, ActiveX and VBA debugging tools and integrating Access with MS Office.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

This workshop explores the basics of financial statements, incorporating examples from your organization.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

Expanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored.

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

This course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.

This workshop addresses the needs of individuals who assess data to make sound recommendations.

This course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.

This course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.

After the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This comprehensive workshop will introduce those managers to human resource concepts.

After the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily.

Provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

This one-day workshop will help you develop those skills, enabling you to sell smarter.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop focuses on values based conflicts in the workplace.

This one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

This workshop is a comprehensive focus on clarity and direction.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

Provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

Today you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your self-awareness, then to recognize the importance of learning self-acceptance, and nurturing your sense of self.

Provides competency in creating absolute formulas, formulas and range names, manipulating formulas, combining and splitting formulas, referencing cells on other sheets or files, auditing, goal seeking and array formulas.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

This workshop will take you through the steps required to close the sale, including proposal-writing, handling objections, dealing with difficult buyers, selling value, building trust and relationships.

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

Provides competency in creating reports from a database. Create list report, displaying data , grouping report data, building formulas, formatting reports, enhancing reports, creating and modifying pie charts and distributing data.

Provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop focuses on values based conflicts in the workplace.

This course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting.

This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.

Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

The workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

Provides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

This course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This workshop explores the basics of financial statements, incorporating examples from your organization.

Please contact us for details.

This course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.

In this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter.
It's like preparing every detail of a party. You are prepared, and it's going to be a smashing success.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

Expanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored.

This course provides competency in working with objects and collections, ActiveX and VBA debugging tools and integrating Access with MS Office.

This course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.

The co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.

This course looks at a variety of functions within Excel. Focus on the IF and Vlookup functions. Other functions covered are: text, statistical, mathematical, logical, financial and information.

This workshop promises a fun, high impact day. A new training model , using interactive and experiential exercise

This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This workshop addresses the needs of individuals who assess data to make sound recommendations.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

This course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting.

This workshop will reassure you that you can handle most of those socially difficult moments, and perhaps give you that extra edge in areas that you'd never thought of before.

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

This course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.

This workshop addresses the need for superior communication skills when serving customers on the phone.

Provides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

This course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced.

Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,

This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

This course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.

This course provides competency in working with tasks, scheduling tasks, managing resources, working with views and tables, filtering, grouping and sorting and finalizing the task plan.

This course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

Provides competency in creating head content for a web page, introduces participants to style sheets. Work with forms, libraries, rollovers and behaviours. Work with layers and timelines and then test sites in target browsers.

Provides competency in creating reports from a database. Create list report, displaying data , grouping report data, building formulas, formatting reports, enhancing reports, creating and modifying pie charts and distributing data.

This workshop will take you through the steps required to close the sale, including proposal-writing, handling objections, dealing with difficult buyers, selling value, building trust and relationships.

Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

This course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

This course provides competency in creating running totals, adding sub reports, cross-tabs, creating charts, report speed, dictionaries and reporting Excel data.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

This course provides competency in working with and enhancing web pages, creating hyperlinks, adding graphic features, creating tables and frames. Learn how to manage and publish webs and web pages.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

This workshop will take you through the steps required to close the sale, including proposal-writing, handling objections, dealing with difficult buyers, selling value, building trust and relationships.

A thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars.

This course expands on the concepts taught in level 1 and introduces tracking, analyzing and adjusting the plan, formatting, reporting, multiple projects and communication.

This course provides competency in creating forms; working with form fields; enhancing, protecting and testing forms; using the Mail Merge tool to create form letters, labels and envelopes; and using advanced collaboration features.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

Participants in this course learn how to get started with Dreamweaver. Concepts included working with documents, creating and enhancing web pages, designing a site, connecting pages, working with images, creating tables and uploading a site.

Knowing how and when to coach is an essential skill that can benefit both you and your organization. This workshop will help you become a better coach in all senses of the word.

This workshop addresses the need for superior communication skills when serving customers on the phone.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

Explore the dynamics of teams and their members in this high energy workshop.

This course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

Please contact us for details.

This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.

This course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

This workshop focuses on selling using a strategic relationship-building approach.

This course provides competency in creating running totals, adding sub reports, cross-tabs, creating charts, report speed, dictionaries and reporting Excel data.

Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

During this workshop, you will discuss everything , from hiring and managing your staff to controlling and managing your inventory. Compare manual and automated inventory systems, and the best way to handle shipping and receiving functions.

This course provides competency in working with and enhancing web pages, creating hyperlinks, adding graphic features, creating tables and frames. Learn how to manage and publish webs and web pages.

This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

This course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Today you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your self-awareness, then to recognize the importance of learning self-acceptance, and nurturing your sense of self.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

This course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.

This workshop is a basic course for team leaders and members, designed to focus on the characteristics of an effective team player and the elements of an effective team.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Expanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored.

After the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily.

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

Provides competency in customizing the Word environment; using Excel worksheets and XML documents; navigating long documents; summarizing document content; using endnotes, footnotes, TOF, indexes and TOC ;and working with macros.

If you want to develop your team leadership skills and unleash the talent of your individual team members, this workshop is a practical look at current leadership practices that work.

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

This workshop focuses on selling using a strategic relationship-building approach.

This course introduces how to get started using Flash MX, provides competency in creating shapes, working with colours, manipulating shapes and images, inserting text, using layers and an introduction to animation and templates.

This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

Provides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.

Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,

This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your company's image, and build your bottom line.

This course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to.

This workshop will help you plan, prepare and execute proposals and presentations that address customer concerns, reduce the number of objections you encounter and improve your batting average at closing the sale.

This course provides direction on how to get started in the Photoshop environment. Providing competency in working with images, selections and manipulation of layers, creating images and modifying photographs.

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

Provides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

This workshop addresses the changing needs of the corporate world, focusing on mutually beneficial solutions.

Expanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored.

Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager.

Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

This course provides competency in creating forms; working with form fields; enhancing, protecting and testing forms; using the Mail Merge tool to create form letters, labels and envelopes; and using advanced collaboration features.

This workshop addresses the needs of individuals who want to lead and inspire team members in the corporate world.

This workshop is designed to equip you with knowledge, strategies and tools for dealing with conflict and adversity among your staff, so that issues can be resolved quickly and employees can shift their focus back to their job responsibilities.

Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

This course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

This workshop focuses on values based conflicts in the workplace.

'This workshop will help supervisors and managers create a more dynamic, loyal and energized workplace. Designed specifically to help managers and supervisors understand what employees want/need, and to give a starting point for creating champions.