June 2009
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1
• Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information
• PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.
• Resolving Conflict in the WorkplThis workshop focuses on values based conflicts in the workplace.
• Stress Management - (PD)This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing
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2
• PowerPoint - AdvancedProvides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.
• Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
• Dealing with Difficult People: AThis workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.
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3
• Budget and Cost Planning - (PD)This workshop will it will familiarize you with the key concepts of finance and accounting, help you learn how to read financial statements, and help you prepare budgets with more confidence.
• Access - Introduction - Level 1Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.
• Illustrator - BasicThis course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.
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4
• Dynamite Sales Presentations - (This workshop will take you through the steps required to close the sale, including proposal-writing, handling objections, dealing with difficult buyers, selling value, building trust and relationships.
• ACT! - BasicProvides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.
• Crystal Reports - IntroductionProvides competency in creating reports from a database. Create list report, displaying data , grouping report data, building formulas, formatting reports, enhancing reports, creating and modifying pie charts and distributing data.
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5
• Word - Advanced - Level 3This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents
• Adobe - AcrobatThis course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.
• Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.
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6
• Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information
• PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.
• Resolving Conflict in the WorkplThis workshop focuses on values based conflicts in the workplace.
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• Building Self-Esteem and AssertiToday you will discover some simple techniques that dramatically change how you feel about yourself. You will begin with increasing your self-awareness, then to recognize the importance of learning self-acceptance, and nurturing your sense of self.
• Adobe - AcrobatThis course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.
• Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.
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9
• Publisher - IntroductionThis course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting.
• The Time Keeper - (PD)This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.
• Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,
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• Macromedia - Flash MXThis course introduces how to get started using Flash MX, provides competency in creating shapes, working with colours, manipulating shapes and images, inserting text, using layers and an introduction to animation and templates.
• Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.
• Telemarketing: Using A TelephoneThis one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.
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• ACT! - AdvancedThis course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.
• Conducting Effective Meetings: MThis program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
• Access - Intermediate - Level 2Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.
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• Understanding Conflict and AdverThis workshop is designed to equip you with knowledge, strategies and tools for dealing with conflict and adversity among your staff, so that issues can be resolved quickly and employees can shift their focus back to their job responsibilities.
• Excel - Introduction - Level 1Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets.
• Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.
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• Stress Management - (PD)This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing
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• Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.
• High Finance without the High: FThis workshop explores the basics of financial statements, incorporating examples from your organization.
• Project 2003 - BasicThis course provides competency in working with tasks, scheduling tasks, managing resources, working with views and tables, filtering, grouping and sorting and finalizing the task plan.
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16
• Writing Business Reports and ProThe workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.
• Access - Advanced - Level 3Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.
• Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
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17
• Crystal Report - AdvancedThis course provides competency in creating running totals, adding sub reports, cross-tabs, creating charts, report speed, dictionaries and reporting Excel data.
• Inventory and Warehouse ManagemeDuring this workshop, you will discuss everything , from hiring and managing your staff to controlling and managing your inventory. Compare manual and automated inventory systems, and the best way to handle shipping and receiving functions.
• Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.
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18
• Publisher - AdvancedThis course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.
• The Management Success Formula -This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager.
• Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.
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• Dreamweaver - IntroductionParticipants in this course learn how to get started with Dreamweaver. Concepts included working with documents, creating and enhancing web pages, designing a site, connecting pages, working with images, creating tables and uploading a site.
• Employee Orientation: How To GetA thoughtful new employee orientation program, coupled with an employee handbook that communicates workplace policies can reduce turnover and save that organization thousands of dollars.
• PowerPoint - AdvancedProvides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.
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20
• High Finance without the High: FThis workshop explores the basics of financial statements, incorporating examples from your organization.
• Lab Rental - Call for AvailabiliPlease contact us for details.
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• Project 2003 - AdvancedThis course expands on the concepts taught in level 1 and introduces tracking, analyzing and adjusting the plan, formatting, reporting, multiple projects and communication.
• ACT! - AdministrationThis course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.
• Understanding and Managing AngerThe co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.
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23
• Visio - IntroductionThis course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.
• Public Speaking: Presentation SuIn this comprehensive two-day workshop, you will master the skills that will make you a better speaker and presenter.
It's like preparing every detail of a party. You are prepared, and it's going to be a smashing success.
• PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.
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24
• Dreamweaver - AdvancedProvides competency in creating head content for a web page, introduces participants to style sheets. Work with forms, libraries, rollovers and behaviours. Work with layers and timelines and then test sites in target browsers.
• The Time Keeper - (PD)This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.
• Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.
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25
• Interpersonal Skills for Today'sThis workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.
• Word - Advanced - Level 3This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents
• Illustrator - AdvancedExpanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored.
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• Excel - Formulas• ACT! - Advanced• Adobe - Acrobat• Conducting Effective Meetings: M
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27
• Access - Power User• ACT! - Administration• Understanding and Managing Anger
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• Excel - Intermediate - Level 2• Macromedia - Flash MX• PowerPoint - Advanced
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• Excel - Functions• Thinking on the Edge: Creative T• Negotiating For Results - (PD)• Excel - Advanced - Level 3
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