May 2009
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• Excel - Introduction - Level 1Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. • Access - Introduction - Level 1Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features. • Visio - IntroductionThis course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.
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• Adobe - AcrobatThis course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents. • Analytical Thinking - (PD)This workshop addresses the needs of individuals who assess data to make sound recommendations. • Visio - IntroductionThis course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.
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• Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information • Visio - IntroductionThis course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans. • Analytical Thinking - (PD)This workshop addresses the needs of individuals who assess data to make sound recommendations. • Adobe - AcrobatThis course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.
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• Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers. • Negotiating For Results - (PD)This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities. • Illustrator - BasicThis course introduces the participant to the illustrator environment providing competency in simple illustration, paths, colours, text, objects and layers and printing.
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• PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements. • Personality Profile: Achieving SThis workshop addresses the belief, "this job would be easy if it were not for the difficult people". By looking at the characteristics that make us different, we can learn how to work with each other. • Photoshop - Introduction - AdvanThis course provides the participant a in depth 2 day delivery covering topics delivered in Photoshop Introduction and Advanced. • Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.
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• Prospecting Lead: The Key to SucAfter the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily. • Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses. • Principles of Human Resource ManThis comprehensive workshop will introduce those managers to human resource concepts.
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• ACT! - BasicProvides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports. • Publisher - IntroductionThis course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting. • Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,
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• Prospecting Lead: The Key to SucAfter the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily. • Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information
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• Project 2003 - BasicThis course provides competency in working with tasks, scheduling tasks, managing resources, working with views and tables, filtering, grouping and sorting and finalizing the task plan. • Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.
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• Selling Smarter - (PD)This one-day workshop will help you develop those skills, enabling you to sell smarter. • PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements. • Resolving Conflict in the WorkplThis workshop focuses on values based conflicts in the workplace.
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• Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts. • The Time Keeper - (PD)This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things. • Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.
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• Telemarketing: Using A TelephoneThis one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation. • Access - Intermediate - Level 2Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data. • Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
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• Excel - Introduction - Level 1Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. • The Management Success Formula -This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager. • Stress Management - (PD)This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing
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• Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts. • Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs. • The Basic Goal: Goal SettingThis workshop is a comprehensive focus on clarity and direction.
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 Victoria Day
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• Illustrator - AdvancedExpanding on topic introduced in Illustrator basic participants learn about page layouts, layers, working with content, creation of books, PDF documents and XML importing and exporting . Advanced printing options are explored. • Macromedia - Flash MXThis course introduces how to get started using Flash MX, provides competency in creating shapes, working with colours, manipulating shapes and images, inserting text, using layers and an introduction to animation and templates. • Understanding and Managing AngerThe co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts. • Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,
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• Understanding and Managing AngerThe co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts. • Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs. • Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
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• Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses. • Thinking on the Edge: Creative TThis workshop promises a fun, high impact day. A new training model , using interactive and experiential exercise • ACT! - AdvancedThis course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.
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• PowerPoint - AdvancedProvides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods. • Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information • Writing Business Reports and ProThe workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.
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• Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents, • Publisher - AdvancedThis course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.
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• Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses. • Conducting Effective Meetings: MThis program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate. • Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.
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• Excel - Functions• Outlook - Advanced• The Leading Edge: Leadership thr
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• Access - Advanced - Level 3• Word - Advanced - Level 3• Building Self-Esteem and Asserti
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• PowerPoint - Advanced• Understanding Conflict and Adver
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• Excel - Formulas• Visio - Advanced• Stress Management - (PD)
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• Word - Forms• Access - Power User
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