CIT Courses for 2009
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updated Jan 27, 2009

October 2009
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 •  Negotiating For Results - (PD)This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.

•  Access - Introduction - Level 1Provides competency in database fundamentals, creating databases and tables, working with table data and structure, working with related tables, using select queries and advanced query features.

•  Excel - Introduction - Level 1Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets.
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 •  Visio - IntroductionThis course provides competency in how to create and format shapes, create flow charts, organizational charts and floor plans.

•  Analytical Thinking - (PD)This workshop addresses the needs of individuals who assess data to make sound recommendations.

•  Adobe - AcrobatThis course provides competency in creating PDF files, modifying files to include headers, footers, bookmarks and links. Perform searches and work with multiple PDF documents and reviewing documents.
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 •  Resolving Conflict in the WorkplThis workshop focuses on values based conflicts in the workplace.

•  Lab Rental - Call for AvailabiliPlease contact us for details.

•  Excel - Introduction - Level 1Provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets.
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 •  Resolving Conflict in the WorkplThis workshop focuses on values based conflicts in the workplace.

•  ACT! - AdministrationThis course provides competency in installation and conversion of ACT! This program delivers concepts on database creation, defining field, design layouts, setting preferences, menu and toolbar customization, database maintenance and synchronization.

•  Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.
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 •  PowerPoint - BasicThis course provides competency in creating and modifying presentations; using proofing tools; inserting and modifying objects, WordArt, clip art and organization charts; creating and inserting charts and tables; and inserting multimedia elements.

•  Personality Profile: Achieving SThis workshop addresses the belief, "this job would be easy if it were not for the difficult people". By looking at the characteristics that make us different, we can learn how to work with each other.

•  Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,

•  Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.
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 •  Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

•  Principles of Human Resource ManThis comprehensive workshop will introduce those managers to human resource concepts.
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 •  Publisher - IntroductionThis course provides competency in using the document wizards, adding and importing text and placing graphic objects. Create tables, work in columns, use drawing tools and designs, guides and rulers, page types and page formatting.

•  Selling Smarter - (PD)This one-day workshop will help you develop those skills, enabling you to sell smarter.

•  ACT! - BasicProvides competency in navigating in ACT! Work with contacts, companies and divisions, perform simple lookups and view contact lists. Understand how to use groups, scheduling, write letters and use email with ACT!. Internet integration and reports.
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 •  Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

•  Prospecting Lead: The Key to SucAfter the workshop, you will know who to target and how to target them. Following up on leads, or networking. You will also build your personal prospecting plan to ensure your future by planting seeds daily.

•  Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.
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Thanksgiving Day
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 •  Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

•  The Time Keeper - (PD)This workshop is full of ideas for organizing your work area and your paperwork and working on the "right" things.
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 •  Telemarketing: Using A TelephoneThis one-day workshop will help you hone your communication skills, your ability to persuade, and your ability to personalize each sales call to the person and to each situation.

•  Access - Intermediate - Level 2Provides competency in creating and using forms and sub forms, using advanced form features, reports, advanced report features, using data access pages, managing databases, and importing and exporting data.

•  Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.

•  Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.
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 •  Stress Management - (PD)This workshop explores the causes of such stress, and suggests appropriate initiatives for the company and its employees to undertake. Learn about the harmful long-term effects of stress and will explore methods and strategies for managing

•  Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

•  The Management Success Formula -This workshop will equip you with a comprehensive set of tools, techniques and information that will enable your success as a manager.
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 •  Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.

•  Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

•  The Basic Goal: Goal SettingThis workshop is a comprehensive focus on clarity and direction.
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 •  The Leading Edge: Leadership thrThis workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

•  Excel - FunctionsThis course looks at a variety of functions within Excel. Focus on the IF and Vlookup functions. Other functions covered are: text, statistical, mathematical, logical, financial and information.
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 •  Excel - IntroductionProviding the same concepts as delivered in level one, focusing on the new user with little to no experience with computers.

•  Project 2003 - BasicThis course provides competency in working with tasks, scheduling tasks, managing resources, working with views and tables, filtering, grouping and sorting and finalizing the task plan.

•  Interpersonal Skills for Today'sThis workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.
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 •  Visio - AdvancedThis course provides competency in customizing , using drawing tools, custom shapes and advanced stencil techniques. Learn how to create templates, styles and layers and then share files with other programs.

•  Outlook - AdvancedProvides competency in configuring and customizing the Outlook interface, using the Journal, instant messaging, multiple e-mail accounts, communicating with newsgroups, creating forms, using the Business Contact Manager.

•  Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.

•  Understanding and Managing AngerThe co-worker who can effectively, yet tactfully, address the negative attitudes of his/her team mates, increases his/her team's chance of success as well as minimizes destructive conflicts.
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 •  ACT! - AdvancedThis course provides competency is advanced lookups and queries, performing a mail merge, document and file management, mass email and outlook integration. Learn advanced activities and opportunity management.

•  Thinking on the Edge: Creative TThis workshop promises a fun, high impact day. A new training model , using interactive and experiential exercise

•  Excel - Advanced - Level 3Provides competency in validating data, creating and modifying list ranges, sorting database and using database functions. Advanced Filter, Automatic Subtotal, PivotTables and Charts. Performing what-if analyses.
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 •  Outlook - BasicProvides competency in working with contacts, using e-mail, formatting and managing messages, creating and managing tasks, working with the Calendar, creating and managing notes, and finding and organizing Outlook information

•  PowerPoint - AdvancedProvides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

•  Writing Business Reports and ProThe workshop will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.
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 •  Publisher - AdvancedThis course provides competency in working with newsletters, designing websites, linking web pages, publishing websites, mail merge and importing from other applications.

•  Word - Introduction - Level 1Provides competency in using toolbars, menus, creating and opening documents, moving through documents, closing documents, saving documents. Inserting date and time fields, using automatic text features; previewing and printing documents,
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 •  Interpersonal Skills for Today'sThis workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.

•  Excel - Intermediate - Level 2Provides competency in organizing, modifying, consolidating and protecting data from multiple worksheets, working with advanced functions, formatting and charts.
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 •  Project 2003 - AdvancedThis course expands on the concepts taught in level 1 and introduces tracking, analyzing and adjusting the plan, formatting, reporting, multiple projects and communication.

•  Inventory and Warehouse ManagemeDuring this workshop, you will discuss everything , from hiring and managing your staff to controlling and managing your inventory. Compare manual and automated inventory systems, and the best way to handle shipping and receiving functions.
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 •  Access - Advanced - Level 3Provides competency in designing applications, advanced tools and controls, creating and using dialog boxes, using macros, controlling data entry, creating custom switchboards, and tailoring applications for multiple users.

•  Word - Intermediate - Level 2Provides competency in working with graphics; advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; charts, diagrams and organization charts.
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 •  PowerPoint - AdvancedProvides competency in formatting presentation text and design elements, using collaboration features, preparing and delivering presentations, applying transitions and animations, printing presentations, and using alternative delivery methods.

•  Understanding Conflict and AdverThis workshop is designed to equip you with knowledge, strategies and tools for dealing with conflict and adversity among your staff, so that issues can be resolved quickly and employees can shift their focus back to their job responsibilities.
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 •  Excel - FormulasProvides competency in creating absolute formulas, formulas and range names, manipulating formulas, combining and splitting formulas, referencing cells on other sheets or files, auditing, goal seeking and array formulas.

•  Motivating A Team - (PD)This workshop addresses the needs of individuals who want to lead and inspire team members in the corporate world.
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 •  Word - FormsThis course provides competency in creating forms; working with form fields; enhancing, protecting and testing forms; using the Mail Merge tool to create form letters, labels and envelopes; and using advanced collaboration features.

•  Access - Power UserThis course provides competency in working with objects and collections, ActiveX and VBA debugging tools and integrating Access with MS Office.

•  Principles of Human Resource ManThis comprehensive workshop will introduce those managers to human resource concepts.
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