Excel Introduction -Level 1 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
This course assumes a basic knowledge of the Microsoft Windows operating environment.

Learning Objectives
This course provides competency in creating workbooks, modifying worksheets, formatting worksheets and printing worksheets. This course also provides competency in creating and editing formulas, working with basic functions and the Function Wizard, applying text attributes and other formatting characteristics, creating workbooks from templates, using styles, adding worksheet backgrounds and applying AutoFormats

Excel Introduction – Extended Level 1 (A)
Duration (2 Day)
SIC Credit: 1

Prerequisite:
New User

Learning Objectives
Providing the same concepts as delivered in level one, focusing on the new user with little to no experience with computers
.
Excel Intermediate -Level 2 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
This course requires an understanding of Excel Level 1 topics

Learning Objectives
This course provides competency in organizing and consolidating data from multiple worksheets, adjusting the screen display, working with advanced functions, using advanced formatting features, using advanced print options, filtering data, using comments, naming worksheet ranges and formulas, creating and modifying charts, protecting data, importing and exporting data, saving worksheets and workbooks as Web pages, and publishing worksheets and workbooks to the Web.

Excel Advanced -Level 3 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
Excel Intermediate or equivalent experience

Learning Objectives
This course provides competency in validating data, creating and modifying list ranges, sorting database data, using database functions, using the Advanced Filter and Automatic Subtotal features, creating and modifying PivotTables and Pivot Charts, formatting and adjusting PivotTables, auditing worksheets, performing what-if analyses, and working with scenarios.

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Word Introduction -Level 1 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
This course assumes a basic knowledge of the Microsoft Windows operating environment.

Learning Objectives
This course provides competency in using toolbars and menus, opening documents, moving through documents, closing documents, and using document views; creating documents and entering text, saving documents and working with document properties; selecting, editing, copying and moving text; inserting date and time fields, using automatic text features; previewing and printing documents, creating and printing envelopes and labels; formatting text using various tools and task panes, formatting paragraphs by changing alignment and spacing, using tabs and indents, adding borders and shading, and creating and sorting lists; formatting document pages by setting margins, alignment and page orientation and adding borders, backgrounds and themes; using Find and Replace; checking spelling and grammar and using research tools

Word Intermediate -Level 2 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
This course assumes a basic knowledge of the Microsoft Windows operating environment and the fundamental skills presented in Word Level 1

Learning Objectives
This course provides competency in working with graphics; using advanced formatting options; working with headers, footers and columns; using styles; creating and formatting tables; using basic collaboration features; and using charts, diagrams and organization charts.

Word Advanced -Level 3 (A)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
This course assumes a solid understanding of Word Level 1 and Level 2 topics.

Learning Objectives
This course provides competency in using mail merge, working with forms, large documents, Marcos, menus and toolbars and sharing documents

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Motivating A Team (PD) (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop addresses the needs of individuals who want to lead and inspire team members in the corporate world.

The Leading Edge: Leadership through Effective Communication (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world.

Dealing with Difficult People (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop encourages participants to stay focused on their service outcomes, rather then their feelings during a confrontation.

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Resolving Conflict in the Workplace (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop focuses on values based conflicts in the workplace.

Interpersonal Skills for Today's Professional
Duration (2 Day)
SIC Credit: 2

Prerequisite:
No prior knowledge required, completed pre-assignment

Learning Objectives
This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational objectives.

Thinking on the Edge: Creative Thinking and Problem Solving (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
this workshop promises a fun, high impact day. A new training model , using interactive and experiential exercise

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Coming to Win Win Situations: Negotiating Strategies (C)
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop addresses the changing needs of the corporate world, focusing on mutually beneficial solutions.

Problem Solving Toolkit: Problem Solving and Decision Making
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop addresses the needs of individuals who seek solution-based alternatives.

Worldhouse Diversity: Understanding and Respect in the Diverse Workplace
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop addresses the need to inspire managers and employees to value differences. When discrimination decreases, productivity increases.

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Delegation: The Magic of Involvement
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required.

Learning Objectives
This workshop will unlock the secrets of effective delegation so that you as a manager/leader can achieve more, so that your staff can develop new skills and heighten their involvement in business operations, and the organization can maximize its efficiency, flexibility and productivity. In this workshop you will explore many of the facets of delegation: when to delegate, and who to delegate to.

Speaking Under Pressure
Duration (2 day)
SIC Credit: 2

Prerequisite:
Mastering the Art of Communication (SDI) or equivalent is recommended

Learning Objectives
This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge
when you are making a presentation, fielding difficult questions, or presenting complex information.

The Minute-Taker’s Workshop
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required

Learning Objectives
This one-day workshop helps minute-takers understand their role and the best techniques for producing minutes that include all the essential information needed.

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Business Writing that Works
Duration (1 Day)
SIC Credit: 2

Prerequisite:
No prior knowledge required

Learning Objectives
Learn how to enhance your organizational profile and capture your thoughts on paper so they are strong and persuasive, but at the same time clear, concise, complete and correct.

Creating a Positive Work Atmosphere
Duration (1 Day)
SIC Credit: 1

Prerequisite:
No prior knowledge required

Learning Objectives
This workshop addresses the need to create respect and understanding in the workplace. When derogatory remarks decrease, job effectiveness increases in a positive work atmosphere.