COURSE TITLE

THE LEADING EDGE: LEADERSHIP THROUGH EFFECTIVE COMMUNICATION

Return to Professional Skills Main Page

OVERVIEW

 

This workshop addresses the needs of individuals who want to lead and inspire others in the corporate world. 

 

LEARNING OBJECTIVES

 

Participants who complete this workshop will:

·                     Learn the key competencies of leadership including:  Personal Awareness, Coaching and Feedback, Courage, Self Control and Acceptance, Conflict Resolution and Active Listening and Responding.

·                     Demonstrate accountability and courage when executing decisions and communicating with staff.

·                     Improve staff performance by identifying and overcoming the causes that block achievements.

·                     Accept others and their opinions to combine their skills for the most effective team environment.

·                     Build a mutual desire for trust.

·                     Look ahead and focus on growth and opportunities

 

COURSE OUTLINE

 

 

1.       Introduction

2.       Principles

·          "The Making of a Leader."  Setting the standards of leaders by establishing and defining key competencies, including: 

·          Personal Awareness

·          Coaching and Feedback

·          Courage

·          Self Control and Acceptance

·          Conflict Resolution

·          Active Listening and Responding

 

3.       Competencies in Motion

·          "Accountability."  Participants are asked how they will take ownership of the competencies they have helped define.  Are you 100 % responsible FOR yourself and TO others? (Personal Awareness)

·          "Personality Profile".  Identify yours and others' personality types.  This exercise helps participants achieve success with other personality types, particularly their staff.  (Personal Awareness)

·          "Viva La Difference!"  When you accept others and their opinions, you will combine your skills with theirs for the most effective team environment.  (Self Control and Acceptance, Coaching and Feedback)

·          "The Porter Model."  (Conflict Resolution, Courage)

·          "Active Listening."  Stay in the moment with the speaker.  A must for establishing mutual respect with staff.  (Active Listening and Responding)

 

4.       Closure

·          "Unstoppable Performance."  Create a Personal Action Plan to implement your key behaviours.

 

METHODOLOGY

 
  • Large group discussion and activities
  • Lecturettes
  • Individual work, reflection and exercises
  • Small group discussion, exercises and activities
  • Personality Type Indicator (Quiz)
  • Case studies / Critical incidents
  • Simulations / Role Plays / Practice

WHO SHOULD ATTEND

 
  • Team Leaders, Managers and Supervisors

PRE-REQUISITES

 
  • None

DURATION

 
  • 1 Day
  • Post-Workshop Individual Coaching (Optional)
  • Post-Workshop Implementation – Lunch Box Learning (Optional)

CLASS SIZE

 
  • 6 – 20