Duration(2 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This workshop will not teach you how to be an accountant; however, it will familiarize you with the key concepts of finance and accounting, help you learn how to read financial statements, and help you prepare budgets with more confidence.
Duration(1 Day)
Prerequisite:
No prior knowledge required.
Learning Objectives
This workshop addresses the changing needs of the corporate world, focusing on mutually beneficial solutions.
Duration(1 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This program will be concerned with small working meetings - with groups that have a job to do requiring the energy, commitment, and talents of those who participate.
Duration(2 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This workshop will provide tangible customer service skills to employees of all levels so that customers feel assured that they have chosen the right organization to give their business to.
Duration(1 Day)
Prerequisite:
No prior knowledge required.
Learning Objectives
This workshop addresses the need for superior communication skills when serving customers on the phone.
Duration(2 Day)
Prerequisite:
No prior knowledge required.
Learning Objectives
This workshop helps Customer Service Representatives isolate customer needs and take ownership for their satisfaction.
Duration(2 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This workshop has been created to make core facilitation skills better understood and readily available for your organization. It represents materials and ideas that have been tested and refined over twenty years of active facilitation in all types of settings.
Duration(1 Day)
Prerequisite:
No prior knowledge required.
Learning Objectives
This workshop explores the basics of financial statements, incorporating examples from your organization.
Duration(1 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as well as in your day-to-day responsibilities.
Duration(1 Day)
Prerequisite:
No prior knowledge required, completed pre-assignment
Learning Objectives
This one-day workshop is just for you! It’s aimed at anybody who wants to improve their speaking skills in informal situations. We will give you the confidence and the skills to interact with others and to speak in informal situations and in front of small groups.
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