Course Outline
 
Outlook 2003 Advanced

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SECTION 1:
Data Management
Lesson 1.1
Creating Personal Folders
Opening And Closing Personal Folders
Personal Folders Properties
Data File Management
Lesson 1.2
Managing Outlook Data
Auto Archive Options
Archiving Manually
Mailbox Cleanup
Importing And Exporting Information
Lesson 1.3
Using Outlook Profiles
Overview Of The Mail Icon In The Control Panel
Creating A New Outlook Profile
Deleting Or Viewing A Profile
Setting Profile Options
Setting Profile Options
Lesson 1.4
The Outlook Address Book
Components Of The Outlook Address Book
Adding, Deleting, And Modifying Entries
Options In The Outlook Address Book
Using the Outlook Address Book To Create Mail
Lesson 1.5
Custom Forms
Creating Custom Forms
Publishing Custom Forms
Applying Custom Forms To Existing Items
Using The Form Cache
 
SECTION 2:
Microsoft Exchange Server
Lesson 2.1
Information Management Features
Setting Permissions
Viewing Another User's Folder
Scheduling A Meeting
Assigning Tasks
Receiving Tasks
Lesson 2.2
Mail Features
Outlook Web Access
Recalling Or Resending A Message
Using Delegates
Configuring The Out Of Office Assistant
Using The Global Address List
Lesson 2.3
Public Folders
Viewing Public Folders
Creating A Public Folder
Posting To A Public Folder
 
SECTION 3:
Advanced Topics
Lesson 3.1
Faxing From Outlook
System Requirements
Creating A Fax
Adding Fax Numbers To A Contact
Lesson 3.2 
Outlook Security Settings
Downloading Pictures And HTML Content
Internet Zone VS. Restricted Zone
Digital Signatures
Encrypting Messages
Lesson 3.3 
Information Management Features
System Requirements
Setting Up Information Rights Management
Restricting Access To E-Mail
Receiving E-Mail Protected By Information Rights Management
Lesson 3.4 
Outlook And Windows
Launching Outlook When Windows Starts
About Outlook Color Themes
Using The Outlook System Tray Icon
Using The Free/Busy Calendar Service
 
SECTION 4:
Business Contact Manager Configuration
Lesson 4.1 
Setting Up Business Contact Manager
Business Contact Manager Setup Wizard
Business Contact Manager Setup Homepage
Business Contact Manager Setup Folder List
Business Tools Menu
Business Contact Manager Toolbar
Lesson 4.2 
Working With Business Contact Manager Data
Creating A Database
Removing A Database
Using Shared Databases
Managing Your Database
Importing And Exporting Data
Lesson 4.3 
Information Management Tools
Interacting With Outlook
Generating Reports
Using The Product And Service Items List
 
SECTION 5:
Using Business Contact Manager
Lesson 5.1  
Accounts
Creating New Accounts
Editing An Account
Business Contact Views
Lesson 5.2  

 

Information Management Features
Creating A Business Contact
Editing A Business Contact
Business Contact Views
Lesson 5.3  

 

Information Management Features
Creating An Opportunity
Editing An Opportunity
Opportunity Views
Lesson 5.4  

 

Business History And Notes
Creating A History Item
Creating A Business Note In a Item
Creating A Business Note Outside An Item
Viewing The Business History Folder
Lesson 5.5  

 

Linking Items
Link To Record
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